Why Use Workplace Mediation?

Working relationships can provide us with a real sense of belonging, of being valued and feeling important, they can make the work that we do more fun and interesting. But, we also have a lot invested in our jobs and careers so when things start to become difficult with the people or person who can impact our progress we can feel anxious, excluded, badly treated and our emotions become less controllable. In short, we have a lot to lose and we start to think about ‘fight or flight’.

Examples of where mediation can help:


Difficulties in relationships between employees and their line manager, the well-known expression that people join an organisation and leave their manager.


Peer relationships which are fraught with underlying jealousies, misunderstandings or a sense of unfairness, people commenting on how a colleague ‘gets away with everything’ or ‘didn’t deserve that promotion’.


Personal relationships in the workplace which cause difficulty for others in the team both when the couple are together and after a break-up when the recriminations affect the whole team’s behaviour.


People who are returning from long term sickness absence and are wary of returning to the team, particularly where there have been stress related reasons for their absence which haven’t yet been resolved.


Someone has raised a grievance through a formal process and either during the process or afterwards it is necessary to repair the working relationship so that everyone can move on.


Grievances, bullying or harassing behaviours are affecting team or individual morale and there is the possibility of legal action for unfair or constructive dismissal.


Regarding possible legal action, employment tribunals are legally required to take the ACAS Code of Practice into account when considering relevant cases. The ACAS Code specifically recommends mediation as part of an organisations Grievance Policy and that it also be considered during disciplinary procedures where it may be helpful in resolving conflict.


By using mediation as a means of dispute resolution the organisation demonstrates to any legal process that they have taken reasonable and necessary steps to avoid conflict escalation.

Also, quite simply, mediation works! Mediation allows people to repair their relationship whilst maintaining their dignity and pride, it enables them to voice their opinions, be really heard by the other party and refocus on the future. The affect that conflict and disputes can have in the workplace can be devastating; by reaching agreement, harmony can be restored, and everyone involved can focus on their jobs and careers again. Mediation is faster than any formal process, it can be done in a day.

Mediation is far cheaper than the alternatives; the costs of a tribunal claim can be in the tens of thousands of pounds; recruiting a replacement and training them can cost several thousand pounds; the management hours involved in those processes and the impact on productivity in the team is significant in terms of money and engagement.

Mediation demonstrates to employees that the organisation seeks fair solutions and treats its employees like adults, which has a positive effect on engagement and culture.

It really is a win-win.

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What will it cost?

We offer a range of fixed fee packages on a pay as you go basis so that you can budget and costs are kept to a manageable level. We also offer reduced fees through our fee assistance scheme (based upon an income means test).

Trusted Names In Mediation

At Consilia Mediation we recognise that the process of the breakdown of a relationship, whether in your personal or work life, is stressful and can be a very traumatic time. Our accredited mediators are sensitive in approach and highly skilled at dealing with difficult and challenging situations.

Laura Clapton
Family Solicitor & Family Mediator

Laura is an accredited Family Mediator. Laura is known for providing the highest level of client care. Laura takes a constructive and non-confrontational approach to cases, whilst ensuring she is robust and focuses on achieving the best possible results for her clients.

Marie Walsh
Employment Solicitor, Civil & Employment Mediator

Marie Walsh is a fully trained workplace mediator. As an employment law solicitor and mediator, Marie has a wealth of experience assisting parties inside and alongside the workplace mediation setting. Marie is able to act as the mediator in workplace disputes and assist in avoiding litigation.

Kelly Walters
Senior Associate, Family Law

Kelly is known for her legal expertise, professionalism and straight talking approach. Kelly provides the support necessary to obtain a positive outcome in what can be a very difficult time. Kelly employs a range of strategies to help participants to reach a consensus as quickly and with as little stress as possible.

What our clients say about Consilia Legal on

  • Received a really good service from Marie and the team including Emma, who offered valuable support throughout. I contacted Consilia following a recommendation from a union representative. Was given great advise through her trusted associate who offered an accurate and professional assessment. Marie secured a really good outcome due to her knowledge, perseverance, conscientiousness and genuine desire to try and get the best outcome on my behalf. A lot of genuine empathy and respect expressed and a brilliant negotiator. Very well informed, experienced and brilliant communicator. True to her word re costs as discussion was upfront and honest. Very reasonable rate compared to other firms. Would recommend to others Thank you very much!

    Elaben Mistry Jackson Avatar Elaben Mistry Jackson
    May 26, 2019
  • Marie and her staff have been very helpful. Marie had assisted me previously with an employment law issues so I had no hesitation in engaging her again. She helped me through an unpleasant job related matter when I was at a low ebb and feeling unable to fight my own corner. As before Marie gave sound, straight forward advice and took over the handling of communication with my employer until the matter was resolved. When I had to take action myself Marie was always there to consult if I was worried about something. I would thoroughly recommend Consilia Legal to anyone.

    Amanda Keers Avatar Amanda Keers
    June 24, 2019
  • Marie, Andy, Victoria and Emma were exceptional in their help, advice and support – all done with a non-nonsense super friendly approach. Really took the stress out of a difficult corporate employment process. I felt safe and confident in their capable hands, recommending them highly.

    Sophie Webb Avatar Sophie Webb
    June 3, 2019
  • Very professional and got the right result for me in a very timely abs efficient manner. Great service, good advice and an excellent result I couldn’t have got on my own

    Jon Geldart Avatar Jon Geldart
    May 23, 2019
  • Excellent service from Laura Clapton guiding me through a difficult divorce process. Super efficient, professional and carries out the work with understanding and compassion for your situation. Would highly recommend and have already recommended.

    Jo Allan Avatar Jo Allan
    April 9, 2019

Laura Clapton
Director, Family Solicitor & Mediator
0113 887 4672
0786 023 2975

Fill out the form below and Laura will get back to you as soon as possible:

Marie Walsh
Director, Employment Solicitor & Mediator
0113 887 4670
07736 252 681

Fill out the form below and Marie will get back to you as soon as possible:

Fill out the form below and Kelly will get back to you as soon as possible:

Fill out the form below and one of our team will help arrange your free consultation as soon as possible:


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Workplace Mediation Civil Mediation Family Mediation